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Accessibility

Dr A Sinha Surgery

OUR COMMITMENT TO MAKING INFORMATION ACCESSIBLE

We are committed to making sure that people can access and understand the information we provide and that they can communicate with us in ways which meet their needs.

We aim to make information available to people:

upon request

without unreasonable delay

via translators and interpreters

in alternative formats

Please note that services are available free of charge.

Available Services include:

Language Interpreters to patients who do not speak English or speak limited English.

British Sign Language Interpreters.

Information in alternative formats that to suit the needs of the user.

Advocacy Services

PLEASE SPEAK TO A MEMBER OF STAFF IF YOU WISH TO KNOW MORE ABOUT THE SERVICES WE CAN OFFER

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Advocate Services are available locally:

An advocate can be used and is a person who supports someone who may otherwise find it difficult to communicate or to express their point of view.

Advocates can support people to make choices, ask questions and to say what they think.  

The North Lincolnshire Advocacy Service offers the following services:

Care Act Advocacy

Advocacy for people with mental health needs

Independent Mental Health Advocacy (IMHA)

Independent Mental Capacity Advocacy (IMCA)

Deprivation of Liberty Safeguards

Relevant Person’s Representative

Advocacy for older people

Advocacy for people with physical or sensory impairment

Help with making NHS and social care complaints

Appropriate adult service for people with a learning disability

General advocacy for people with a learning disability

 

They can be contacted via their website:​

www.cloverleaf-advocacy.co.uk/offices/north-east-lincolnshire

Or by telephone: 0303 303 0413