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Change to ordering prescriptions via telephone from the 1st September 2017

Changes to the Telephone Prescription Ordering Service  - From 1st September 2017

We are making changes to how you are able to order a prescription on the telephone. 

Previously we worked with other surgeries to be able to deliver the telephone prescription order service, however recent changes have meant that we are unable to carry on with the project. 

However we do feel it is important to be able to continue to offer this service to our patients therefore we are

continuing to offer it but instead, please just telephone the main reception team who will deal with your prescription request.

If you have any concerns regarding this, please do not hesitate to speak to a member of staff.

May we also take this opportunity to remind you that you can also order prescriptions online, 24 hours a day, 7 days per week.  There is even an “App” that you can download to make the service even quicker to use.  If you wish to register for this service please ask a member of the reception team to activate your account and give you your login details.

 

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